Insights on Patient Engagement & Care Management
Practical guidance on CCM, RPM, APCM, and building a connected patient experience — from the First Patient Engagement Center team.
October 13, 2026
Outsourced vs. In-House Care Management: The True Cost Comparison for Independent Practices
Hiring care coordinators looks simple on paper. Once you add recruiting, training, software, coverage, and compliance, the math changes. Here is an honest cost comparison for independent practices.
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October 6, 2026
Missed Calls, Missed Patients: How 24/7 Medical Call Answering Protects Revenue and Patient Experience
Every unanswered call is a patient who may book elsewhere or end up in the ER. Learn how HIPAA-compliant, 24/7 medical call answering protects revenue, supports care management requirements, and relieves your front desk.
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September 29, 2026
Principal Care Management (PCM): The Overlooked Program for Patients With One High-Risk Condition
Not every complex patient has two chronic conditions. Principal Care Management lets practices and specialists bill for focused, condition-specific care between visits. Here is how PCM works and when to use it.
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September 22, 2026
Remote Patient Monitoring Patients Actually Use: Fixing Device Adherence Before It Costs You
RPM only pays when patients take readings and care teams act on them. Learn why adherence drops, what changed in 2026, and the workflow that keeps patients transmitting.
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September 17, 2026
Chronic Care Management Done Right: A 5-Step Enrollment Playbook for Busy Practices
Most eligible Medicare patients are never offered Chronic Care Management. This five-step playbook shows how to identify, consent, and retain CCM patients without overloading your front desk.
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September 15, 2026
Decoding the CY 2026 Medicare Physician Fee Schedule: What FPE Providers Need to Know
CMS has finalized the CY 2026 Medicare Physician Fee Schedule. Here is what independent practices, family physicians, and specialists need to know about the conversion factor increase, the -2.5% efficiency adjustment, site-of-service shifts, permanent telehealth flexibilities, and expanded chronic care and behavioral health billing.
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September 8, 2026
APCM in 2026: How Primary Care Practices Turn Advanced Primary Care Management Into Predictable Monthly Revenue
Advanced Primary Care Management pays practices a monthly amount for coordinated, longitudinal care with no time thresholds. Here is how APCM works in 2026, who qualifies, and how to launch it without adding staff.
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August 26, 2026
Behavioral Health Integration Billing: CMS Guidance for 2026
Comprehensive guide to CMS behavioral health integration billing codes, requirements, and the new 2026 APCM integration for medical practices.
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August 24, 2026
How Much Revenue Are You Leaving On The Table?
Fewer than 10% of eligible Medicare beneficiaries have active APCM/CCM claims. Calculate your practice's untapped revenue potential with First Patient Engagement.
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August 20, 2026
Remote & Chronic Care in 2026 — and the CY 2027 Rule That Will Disrupt It
Remote patient care and chronic care management are booming in 2026 — but the CY 2027 PFS Proposed Rule threatens outsourced vendor models and rewrites the G-code map. Here is what practices must do now.
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August 12, 2026
How Much Recurring Revenue Is Your Medicare Panel Leaving on the Table?
Most practices have never measured what a managed care-management program would add each month. Our Revenue Projector turns your Medicare panel into a defensible monthly figure in about two minutes — no forms, no obligation.
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August 3, 2026
Navigating the CY 2027 PFS Proposed Rule
On July 14, 2026, the Centers for Medicare & Medicaid Services (CMS) released the Calendar Year 2027 Physician Fee Schedule (PFS) Proposed Rule — one of the most consequential regulatory packages in recent memory for physician practices, health systems, and care management organizations
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July 20, 2026
Improving Care With CCM, TCM, and RPM Programs
How Chronic Care Management, Transitional Care Management, and Remote Patient Monitoring work together to improve outcomes and unlock Medicare revenue.
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